曲靖这个“办不成事”反映窗口究竟是个什么“窗口”?
<section data-role="outer" label="edit by 135editor" deep="6" style="margin-bottom: 24px;outline: 0px;max-width: 100%;color: rgb(0, 0, 0);font-size: medium;text-align: start;visibility: visible;box-sizing: border-box !important;overflow-wrap: break-word !important;"><section powered-by="xiumi.us" deep="7" style="outline: 0px;max-width: 100%;box-sizing: border-box;color: rgba(0, 0, 0, 0.9);letter-spacing: 0.544px;font-size: 18px;visibility: visible;overflow-wrap: break-word !important;"><section style="text-align: center;"><strong>麒麟区政务服务中心开设“办不成事”反映窗口 解决群众办事难题</strong></section><section style="text-align: center;"><strong><br/></strong></section><section style="outline: 0px;max-width: 100%;color: rgba(0, 0, 0, 0.9);font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;background-color: rgb(255, 255, 255);text-indent: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;text-indent: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;">针对群众在办事过程中遇到的“不好办”“办得慢”“办不成”等问题，麒麟区政</span><span style="outline: 0px;max-width: 100%;text-indent: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;">务服务中心开设“办不成事”反映窗口，集中受理和解决政务服务事项中的堵点、难点问题，群众获得感、企业满意度持续提升。</span><br style="outline: 0px;max-width: 100%;box-sizing: border-box !important;overflow-wrap: break-word !important;"/></section><p style="outline: 0px;max-width: 100%;color: rgba(0, 0, 0, 0.9);font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;background-color: rgb(255, 255, 255);text-align: center;box-sizing: border-box !important;overflow-wrap: break-word !important;"></p><section style="outline: 0px;max-width: 100%;color: rgba(0, 0, 0, 0.9);font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;background-color: rgb(255, 255, 255);text-indent: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><span style="outline: 0px;max-width: 100%;text-indent: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"></span></section><section style="outline: 0px;max-width: 100%;color: rgba(0, 0, 0, 0.9);font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;background-color: rgb(255, 255, 255);text-indent: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;"><strong><span style="color: rgb(217, 33, 66);">2022年12月，麒麟区政务服务中心正式设立“办不成事”反映窗口，配备专职投诉协调人员，受理企业和办事群众的意见建议和投诉，协助解决在办事过程中遇到的疑难事项和复杂问题，着力打造政务服务“直通车”。</span></strong></section><section style="outline: 0px;max-width: 100%;color: rgba(0, 0, 0, 0.9);font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;background-color: rgb(255, 255, 255);text-indent: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;">麒麟区政务服务中心将“办不成事”反映窗口作为提升政务服务质效的有力抓手，<strong><span style="color: rgb(217, 33, 66);">聚焦政务服务事项受理不及时、办理超时或推诿扯皮、办事拖拉等“踢皮球”问题，通过现场、电话、网络、信件等渠道受理群众反映</span></strong>，<strong>实行“接待受理、沟通协调、综合研判、分类处置、答复反馈”闭环管理，</strong><strong><span style="color: rgb(217, 33, 66);">确保群众有事“有人管”“能解决”“不白跑”，让政务服务更加高效、更有温度。</span></strong></section><p style="outline: 0px;max-width: 100%;color: rgba(0, 0, 0, 0.9);font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;background-color: rgb(255, 255, 255);text-align: center;box-sizing: border-box !important;overflow-wrap: break-word !important;"></p><section style="outline: 0px;max-width: 100%;color: rgba(0, 0, 0, 0.9);font-family: system-ui, -apple-system, BlinkMacSystemFont, Helvetica Neue, PingFang SC, Hiragino Sans GB, Microsoft YaHei UI, Microsoft YaHei, Arial, sans-serif;letter-spacing: 0.544px;white-space: normal;background-color: rgb(255, 255, 255);text-indent: 2em;box-sizing: border-box !important;overflow-wrap: break-word !important;">同时，每个月对“办不成事”反映窗口受理的问题进行集中研判、深入分析，通过“解决一件事”来“指导一类事”，推动完善工作制度，提升服务效能。经过4个多月的运行，<strong><span style="color: rgb(217, 33, 66);">麒麟区政务服务中心“办不成事”反映窗口累计受理企业、群众诉求11件，办结率100%，推动完善制度3项。</span></strong></section><p style="text-align: center;">来源：清风沐麒麟</p></section></section><link rel="stylesheet" href="//www.0874bbs.com/source/plugin/wcn_editor/public/wcn_editor_fit.css?v134_rr8" id="wcn_editor_css"/>
页:
[1]